binglee.com.au
Country: Australia
Category: Electronics
(1)
Awards:
Gala10 Gala10
Shop Services:
Delivery
Pick Up service
Express delivery
Payment Method
Visa
PayPal
American Express
Mastercard
Payment by installments
AfterPay
zipPay
Average Ratings
Excellent
Very Good
Good
Average
2
2
Bad
Zander Carroll
12/11/2020
“It’s a shame really, after I had bought items in person, I thought online customer service and professionalism would be up to the same standard - I was wrong. After I had viewed their “in stock” (quotations for a reason that you’ll soon see why) microwave, I was glad as mine had buggered out. I had placed my order and was notified that I would receive my microwave in a couple of weeks’ time. The two weeks had passed, and I still hadn’t received my microwave. I thought to myself that this was acceptable as the Corona pandemic would put a strain on deliveries. This wasn’t the problem; the problem resided with their deplorable online customer service skills and professionalism. I had contacted them on various days to which I got no reply. It was only on my third calling attempt did they finally pick up. Apparently, my microwave was out of stock; however, they still took my money. I had requested a full refund after that and decided to only shop with them in person. I went on to buy my microwave from another retailer.”
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