egypt.souq.com
Country: Egypt
Category: Online Mall
(1)
Awards:
Gala10
Shop Services:
Client Segment
Corporate clients department
Order
Order from abroad
Delivery
Pick Up service
Free delivery for orders above EGP 350
Payment Method
Visa
Mastercard
Cash on delivery
After sales service
Free return
Money back guarantee
Average Ratings
Excellent
5
5
Very Good
Good
Average
Bad
Omnia Hosny
12/11/2020
“Although I have a lot of orders with Souq and some of them were damaged during shipping but this doesn't affect my good experience with them. The majority of orders came just perfect with free shipping and fast delivery even during peak times like Black Friday, I have ordered a glass screen protector for my mobile and when I got it I was shocked to find it totally broken. I was so disappointed and called their customer service who sent to the courier to pick it the same day and returned my money also they offered to ship another one if I don't want to get the money back, I chose the refund then ordered it from another seller also through Souq The after-sales service and fast customer response are definitely important factors that make Souq my first choice in online shopping ”
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