“I used Galaxus several times as they sell everything. I found it very useful when I had to buy an oversized item like a clothes rack, because if you spend more than 50chf you receive it direclty at home, delivered by swiss post (I wish it was free even for a lower amount).
I found a very good deal compared to other shops and saved around 30chf for the same item.
I received the clothes rack on time and quickly but unfortunately it wasn't very well packed and got damaged during the delivery. I contacted Galaxus customer service and they immediately took action and sent me a new one. I was satisfied with the way they fixed the problem and will definitely continue to use their online shop.”