jumia.com.eg
Country: Egypt
Category: Online Mall
(1)
Awards:
Gala10 Gala10
Shop Services:
Client Segment
Corporate clients department
Order
Order from abroad
Delivery
Pick Up service
Payment Method
Visa
Mastercard
Cash on delivery
fawry
VCN
After sales service
Money back guarantee
Average Ratings
Excellent
Very Good
4
4
Good
Average
Bad
Omnia Hosny
12/10/2020
“I was one of Amazon.com regular customers before we have Jumia in Egypt, It provides a similar experience to Amazon, many sellers in one place, fast delivery and excellent deals especially in their anniversary or Black Friday They have good customer service in general and when I needed to return and refund some shipments the process went smoothly, the courier came and pick up the shipment within 24 hours and I was offered 2 options to keep the value as voucher or refunded to my card. What I highly recommend when you use Jumia is to check seller and item reviews as some items might come with low quality also when you order in Anniversary or big sales times expect some delays and low response from customer support ”
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