jumia.com.ng
Country: Nigeria
Category: Online Mall
(2)
Awards:
Gala10
Shop Services:
Client Segment
Corporate clients department
Order
Order from abroad
Delivery
Pick Up service
Payment Method
Visa
Mastercard
Cash on delivery
Verve
After sales service
Money back guarantee
Average Ratings
Excellent
Very Good
4
4
Good
Average
2
2
Bad
Tega
12/25/2020
“One of my friends was always complaining to me because he didn't have facial beards and so I decided to gift him a beard oil to enhance the growth of his facial beard. I got online on jumia and searched for different beard oil products until I found the one I wanted to buy which was minoxidil 5. At the moment Jumia was running a discount and the price was cut from about N5000 to N3000 plus but due to some reasons I didn't finish the order that day. Few days later I went online to complete the order, the discount had already dropped from N3000 plus to N4900 but regardless I ordered the beard oil. Few days later I received a text from Jumia that my package was ready for pickup and it arrived quite earlier than the stated date. That same day, I called the agent to tell him I was coming over to get my package, then my friend and I drove over to their pickup station at Ekpan to get the package. It didn't more than 5minutes, they confirmed I was the owner, I signed and was on my way. Overall, it was a good online shopping experience for me. ”
Ganiu Olalekan
12/09/2020
“I ordered the Gionee M6 Gold smartphone from Jumia, I must say, it wasn't worth the stress. I had issues with the delivery; unfortunately, the phone was for my brother. My integrity was at stake at the time. It took two days extra before I got the phone. The most annoying aspect was the delivery guy. I was trying to narrate my ordeal and how I've been waiting for the phone's arrival. The reply he gave was, "at least you now have the package; you should be thankful." I got so angry that I had to contact their support to report him. It wasn't a great experience. ”
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