mediamarkt.de
Country: Germany
Category: Electronics
(1)
Awards:
Gala10 Gala10
Shop Services:
Client Segment
Corporate clients department
Order
Order from abroad
Delivery
Pick Up service
DHL
Hermes
Payment Method
Visa
PayPal
Wire transfer
American Express
Mastercard
Payment by installments
Paydirect
Sofort
Klarna
After sales service
Free return
Money back guarantee
Average Ratings
Excellent
Very Good
4
4
Good
Average
Bad
Sanjarbek Aliev
12/17/2020
“I bought Lenovo laptop from Mediamarkt. The order came within 3 days. The package was accurately packed and everything was in order. However, the ordered laptop did not match the description on the website and hence I was not satisfied with the order. Unfortunately, my German was not good enough at that time to read all the refund instructions. I decided to call the number of Kundenservice and ask them for instructions on refund. They spoke English and easily instructed me on how to return the order. I went to the Mediamarkt store with my laptop and returned it there. The refund was received back to the original payment method. Overall, good store with good prices (sometimes cheaper than Amazon) but in my case the item did not match my expectations. ”
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