“Shopping online is always going to be more difficult than shopping in person. That being said, trying to find what you are looking for on overstock.com is almost like pulling teeth. The site is rather cluttered and sorting products are not effective at all. Every few pages you are met with a pop-up ad that is annoying, to say the least. If you do happen to find what you are looking for, checkout and shipping are pretty straightforward. Their return policy however leaves a lot to be desired. For heavy items, you have to pay for shipping on returns and even then, not all returns are approved, even if you received an item that was damaged upon arrival. ”