“This place will always remain as a synonym of nostalgia for me. It's one of the best theme parks in India. However, it was summertime so we booked an online ticket for just water kingdom instead of the combined ticket of EsselWorld. Booking was hassle-free and very quick and there was some offer going on so we also got 30℅ discount. One of our friends decided to cancel his trip at the last moment so we contacted their customer care. The staff was very supportive and helpful and explained the procedure for cancellation. About the waterpark, it's well maintained, very clean and tourist-friendly. They added lots of new attractions since my last visit. However, some rides were closed because of some maintenance but overall a great place to visit for family and friends.